FAQ

General FAQ

ChopFit is the first fitness program to use chopping motions as the foundation for a full-body cardio and strength workout. All ChopFit exercises use the Chopper and include some form of chopping motion. Workouts are structured as high intensity circuits and can be performed in less than 20 minutes.

The best place to get started with ChopFit is through our iOS app (Android coming soon). You can also view our Start Guide on our website.

ChopFit workouts can be performed anywhere you have room to move. You can take your Chopper to the gym, setup a designated space in your home or exercise with ChopFit anywhere outdoors. Just make sure you’ve set your Chop Zone to not hit anyone or anything during a workout. Learn more about setting your ChopZone in our Start Guide.

We are in the process of offering ChopFit group training at a select number of gyms in the Austin, TX area. You can join the Chop Squad to stay informed on any future classes or events.

Chopper FAQ

The Chopper arrives at your door fully assembled and ready for for workouts. It is not intended to be disassembled, and any such activity may void our return policy and warranty coverage.

The patent-pending weight distribution of the Chopper makes the device feel heavier in use than its actual weight. We refer to this as the “functional weight load” or the “feels like” weight.

The functional weight load is the magnitude of the force that a user would have to exert to hold the device still from a given place on the handle in a given position. The functional weight load is larger than the actual weight because a user must balance the torque created by the distance between the handle and the Chopper’s center of mass.

The functional weight load of the Chopper ranges from approximately 6 lbs to 16 lbs depending on where you hold the device on the handle. The farther away you hold the Chopper from the head, the heavier it feels. The actual weight of the Chopper is 4 lbs.

The Chopper measures 20.25 inches at its maximum length, 6.75 inches at its maximum width and 2.75 inches at its maximum depth. The width and depth are both measurements of the Chopper head.

The Chopper is not a slam device and is not designed to strike or hit objects. Doing so may damage the device and will void any return or warranty request.

While the Chopper is built to withstand the normal workout environments that include perspiration, it is not meant to be submerged in water. Doing so may void a return or warranty request.

We recommend occasionally cleaning your Chopper by wiping it down with a damp washcloth.

While you are able to travel with your Chopper and accessories in your carry-on luggage, it is at the discretion of the TSA officer to allow it through. Please feel free to share our website and social media with them if they are unfamiliar with our device. To not cause potential delays while passing through security, we recommend storing your Chopper in checked baggage if available.

The Chopper Wrist Strap is provided as an optional accessory for grip support. When in use, the Wrist Strap performs similar to traditional lifting straps by adding a dry layer of support between your hand and the Chopper handle. This is especially helpful as your hands become sweaty.

You can find an instructional video for connecting and using the Wrist Strap in our Start Guide. For any additional questions or troubleshooting with the Wrist Strap, please contact us and we’ll be happy to help out.

ChopFit and the use of the Chopper is designed for use by adults aged 18 and up.

Shipping, Returns and Warranty

We ship domestically in the United States and internationally when available. Additional shipping charges vary by country. Any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery.

Domestic orders typically arrive within 5 to 7 business days. International order vary on location. Domestic orders generally process within 1 business day, while international orders ship within 2 business days. When your order is ready for shipment, you’ll receive email notifications with tracking and delivery updates. Please contact us if you have any questions about your order.

We know you’ll love ChopFit and our products. However, if there is any reason you are not satisfied with your purchase, we offer a no-risk guarantee to receive a full refund with free domestic shipping within the first 30 days of the purchase date on all fitness equipment. You can view the full terms and conditions of our return policy here along with instructions to process your return.

We stand behind the quality and durability of our products for their intended use with a 1-year limited warranty on all ChopFit fitness equipment. If you are not satisfied with the quality of any product you’ve purchased, please contact us, and we'll do everything we can to make you a happy customer! You can view the full terms and conditions of our warranty coverage here.